Frequently Asked Questions

Dried flowers are real, natural flowers that have been carefully preserved through air drying, pressing, or other natural preservation methods. Unlike fresh flowers that wilt after a week, dried flowers retain their beauty for months or even years. Each of our arrangements is handcrafted in our Hampshire studio using sustainably sourced blooms.

With proper care, our dried flower arrangements typically last between 1–3 years. Some stems, like pampas grass and lavender, can last even longer. The longevity depends on the environment — keeping them away from direct sunlight, moisture, and high humidity will help them stay beautiful for as long as possible.

Yes! Sustainability is at the heart of everything we do. We work with UK-based growers who share our commitment to the environment. Our flowers are dried using natural methods (no harsh chemicals), and all of our packaging is 100% recyclable and plastic-free.

Because our arrangements are handmade using natural flowers, each one is unique. While we always aim to match the style, colour palette, and feel of the product photos as closely as possible, there may be slight natural variations in shape, colour, or bloom size.

We do! Whether it's a custom colour palette for a wedding, a bespoke centrepiece for an event, or a personalised gift, we'd love to help. Please get in touch with your ideas and we'll work with you to create something truly special. Bespoke orders typically require 2–3 weeks lead time.

While dried flowers are generally non-toxic, we recommend keeping arrangements out of reach of pets who like to chew or play with plants. If you have concerns about specific flowers, feel free to contact us and we can advise on pet-friendly options.

Keep them away from direct sunlight, which can cause fading. Avoid humid areas like bathrooms. Don't water them — they're preserved and don't need moisture. To remove dust, gently use a soft brush or a hairdryer on a cool, low setting from a distance.

We'd recommend avoiding direct sunlight where possible. While dried flowers are much more forgiving than fresh ones, prolonged exposure to strong sunlight can cause the colours to fade over time. A bright room with indirect light is ideal.

Wrap them gently in tissue paper and place them in a dry, cool, dark place — a cardboard box works perfectly. Avoid plastic bags as they can trap moisture and cause mould. Store them upright if possible to prevent stems from bending or breaking.

Some of our favourites include: placing a statement bouquet on a dining table or console, displaying bud vases with single stems on shelves, hanging a wreath on your front door or above a mantelpiece, and creating a cluster of different sized vases for a curated look. Check out our blog for more styling inspiration.

Simply browse our shop, add items to your cart, and proceed to checkout. We accept all major credit and debit cards via Stripe, as well as PayPal, Apple Pay, and Google Pay.

Absolutely! During checkout, you'll find a gift message field where you can add a personal note. We'll hand-write your message on a beautiful kraft card and include it with the order.

We start preparing orders quickly, so please contact us as soon as possible if you need to make changes. If your order hasn't been dispatched yet, we'll do our best to accommodate modifications or cancellations.

Yes, we work with interior designers, event planners, wedding venues, and retailers. If you're interested in wholesale or trade orders, please get in touch and we'll send over our trade catalogue and pricing.

We offer free standard delivery on all UK orders — no minimum spend required. Standard delivery takes 3–5 working days. We also offer express delivery (1–2 working days) for £8.95.

We currently deliver to mainland UK only. We're exploring international shipping options and hope to offer this in the future. If you're based outside the UK, please contact us and we'll see what we can do.

Each order is wrapped in tissue paper, secured with eco-friendly materials, and placed in a custom-designed box that protects the flowers during transit. All of our packaging is recyclable and plastic-free.

If your order arrives damaged, please take a photo and contact us within 48 hours of delivery. We'll arrange a replacement or full refund — no fuss.

We accept returns within 14 days of delivery, provided the product is undamaged and in its original packaging. To start a return, please contact us with your order number.

Yes! Once dispatched, you'll receive a shipping confirmation email with a tracking number.